Falsifiability of the Big Bang Theory Essay

In one of Karl Raimund Popper’s works, he discussed the demarcation that differentiate the sciences from the non-sciences or those that are merely subjects of faith and pseudo-sciences. Popper believes that sciences are falsifiable. If something can be falsified it can be considered as a science. He argued that unlike the work of Einstein which is â€Å"capable of conflicting with possible, or conceivable, observations†, the works of Freud, Marx and Adler proves every event as compatible to their theories which in Popper’s argument was not scientific. No matter what the situation is, Freud, Marx and Adler would explain it in terms of their theory which is somehow a subjective way of explaining or looking into things. For instance, a selfish capitalist could be analyzed as someone who was fixated to a certain Freudian psychosexual stage or was suffering from Adler’s concept of inferiority. Marx would analyze the man from a class-struggle perspective. Popper believes that although there are evidences and observable facts that could prove the three theories through experimentation, these experiments are not falsifiable and are therefore merely based on faith and subjective judgments. In the case of the Big Bang theory, it argues that the universe is expanding. The theory stated that the universe had started from an initial bang or explosion of a very dense material. The impact of the explosion, according to the theory, is still observable today. Evidences shows that the space was expanding as quasars and galaxies are perceived to shift in their perceivable wavelengths. Hubble assumed, with respect to his observations, that either the universe is moving away from a center were an explosion had originated or that the universe was in constant expansion. Unlike the three theories mentioned above, the Big Bang theory left space for debate and possible changes. The three previous theories would always hold true in past and future circumstances and would always have an explanation about the phenomena that they are concerned with (personality or human nature). On the other hand, the Big Bang theory may be false whenever a new discovery proves that a Big Bang had not occurred. Big Bang theory passed the falsifiable criterion set by Popper. References: Balashov, Y. & Rosenberg, (2002). A. Philosophy of Science Contemporary Readings. Routledge. Pages 294-300. Edwards, R. E. (2001). What Caused the Big Bang? New York; Rodopi B. V.

Behn conveys both comedy and cruelty through the character of blunt Essay

â€Å"Behn conveys both comedy and cruelty through the character of blunt† explore bens presentation of the â€Å"Essex calf† in the light of this comment. You should base your answer on a detailed examination of two or more appropriate sequences of your choice. Blunt is a peripheral character, thus if you should take him out of the play there wouldn’t be too much of a loss. Nevertheless he is a humorous character and therefore brings comedy into the play. His humour is displayed by his actions, he can be perceived as a not very bright character as he falls for Lucetta and believes that she feels the same, despite warnings from his friends. He is not a cavalier like the others as he is a country squire form Essex who hasn’t gotten involved with the civil wars. Which is why he gets labelled an ‘Essex calf’ as he hasn’t any experience unlike the others and is also to some degree nai ve because he cant see he is getting exploited by Lucetta. Even though he is a peripheral character he still has the whole of act three in which he is the main character. This scene shows the cruelty and comedy, which Aphra Bhen tries to display. Blunts stupidity is used to Lucetta or rather her pimps advantage, as they know that they can steal his possessions and money. This is the cruelty of the scene, as he believes he is going to be with this woman who he is completely besotted with but ends up robbed and cast away into a sewer in his underwear. This however is also the humour of the play because it a rather situation to see but is quite the contrary for him, due to the fact that he is lost in a sewer, he’s dirty and in his underwear. Because of the incident in act three he is left in a foul mood and in total humiliation and his view of women is now a very narrow minded one where he sees all women as whores whether they are whores or virgins ‘as much as one as the other’ (4:5-36). Unfortunately Florinda Stumbles on him when his perception is women is of that, and he therefore decides to take his revenge in the heat of the moment and anger. This defiantly shows how the cruelty has affected him, for him to resort to this. But this is part of his character as he is not very bright think and therefore is not expected to take reasonable action. However he is interrupted and he decides not as he learns who she is. All the cruelty that is set upon him is easily done to him, as he isn’t very clever and therefore easy to exploit rather than any of the other characters. His personality may have caused some cruelty but this is because of his character, which also delivers the comedy to the play. Right from the start he is seen as an idiot. This is show by his actions and obviously highlighted but the Lucetta episode, and also his comments, foe example he tries to compliment Lucetta but is a pathetic attempt. So his whole character might bring on the comedy but because of it also brings on the cruelty by which Aphra Bhen refers to.

Research Proposal Management Essay

The population of Cameroon is one of diverse backgrounds,with over 260 tribes with each tribe having its own distinct dialect. of which its indigenous population constituting the Youthful and Middle age group. As the first settlers of the territory constituting present-day Cameroon, the Bantus should provide a strong cultural and economic base for the country. Yet throughout this land’s history, the Bantus have always been the segment of the population that has suffered the most. Their exploitation began when the Portuguese â€Å"discovered† Cameron in 1472,later in 1884 came the German annexation of Cameroon: and in 1919: Cameroon was divided between France and Britain: and finally in 1960: was the Independence of French Cameroon, con After Cameroon gained its independence form Britain and France in the 1960’s, the subordination of the indigenous population remained active throughout the years of restucturing and reform. Because the first Bantu-tribes immigrated to Cameroon from North (Nigeria),The English speaking have maintained the lowest level in the socioeconomic hierarchy of Cameroon since after independence. The abuse throughout these five centuries has been manifested through the exploitation of indigenous labor, degradation of Indian culture, lack of political voice, and exclusion from social work programs, leaving indigenous areas without the necessary social and economic infrastructure for their advancement. In Cameroon today, these characteristics plague the areas with a high concentration of indigenous population. The abuse of power and corrupt government practices on behalf of the past and present Cameroonian President coupled with the accepted belief that the Anglophones allowed for two disparate worlds to emerge from Cameroon. One is increasingly modern and industrialized, centered in urban areas in the Center region of Cameroon. It is this vision that leaders of Cameroon actively promote in order to convince the rest of the globe that Cameroon has achieved the status of a Developing or even second World Nation. The other world, hidden from view, is that of the indigenous and peasant population, that lives in abject poverty,misery and oppression. This group suffers from the same marginalization and exploitation that it has endured for the past 50 years. In today’s era of globalization, the situation facing the Anglophone as they are called in Cameroon remains bleak. As Cameroonians moves forward into regional trade agreements, the indigenous must overcome their history and current state of deprivation in hope of advancement. The Cameroonian government has begun to enter the world market through economic liberalization policies initiated in the past two decades. One of the largest was the International Monetary Fund (IMF) and the World Bank. The Cameroon government has began implementing the WTO Agreement on Customs Valuation in July 2001, And the Communaute Economique et Monetaire de l’ Afrique Centrale (CEMAC) which established a free trade region between Cameroon and most countries of the franc zone like Tchad,Central african republic, Congo. Gabon. And Equatorial Guinea. States. Reforms necessary for the implementation of the WTO Agreement have proved to be detrimental to the indigenous population in Cameroon and sectors that were poor prior to the WTO are falling farther behind. Yet the Cameroonian government continues to plow forward, negotiating larger regional trade agreements with its neighbors for the good of the already wealthy sector of the population, leaving the Anglophones open to further marginalization. A practical example of this marginalization is found in the south and northwest regions which are purely English spraking regions The Anglophones in Cameroon, whose social situation is one of the bleakest in all of West Africa. lack basic human rights, a political voice, schools, hospitals, electricity, and clean water. As Cameroon pushes further ahead with its economic reforms, the few programs that had been in place to aid the English speaking have been repealed, and the Anglophones continue to be ignored. Throughout history, these Anglophones have been repealed, and the Anglophones continue to be ignored. Throughout history, these Anglophones have endured poverty, exploitation, and oppression, while attempting to revolt and ignite change. Yet no movement has ever been successful. With the advent of WTO and further global integration, the Anglophones realized their situation would only continue to worsen if they did not begin to fight for change. To cut things short my thesis paper examined both the manifest and latent functions of Social work in the protection of the indigenous population within the Cameroonian society, specifically in the English speaking region. It examined the prospect for the Southern Cameroons National Council (S.C.N.C)Movement to meet with future success; analyzing the role that Social work will play in this movement’s effectiveness. Globalization, with its increasing connectedness and spread of technology could prove to be a beneficial tool in the process of gaining solidarity and support. Or globalization could allow for the gap between the rich and poor on both a national and international level to grow, leaving the poor segments in oblivion. This problem is not limited to Cameroon. As the world economy has become increasingly interdependent, the emergence of trans-national social movements may produce serious consequences for citizens in many nations. If these protest movements gain enough support, every person alive has the potential to be affected in some way. To accomplish this research, I have read and will continue to read many books, magazine, newspaper, and journal articles on the history of Cameroon, the treatment of the indigenous population, liberalization policies that have been implemented, and the S.C.N.C Movement.

I chose hospice Essay Example | Topics and Well Written Essays - 250 words

I chose hospice - Essay Example In some circumstances it may appear like declaring a death sentence to a patient yet the patient and the family members have a right to know the disease prognosis (Zieske & Abbott, 2011). There are ethical dilemmas that affect me in my daily activities; for example, I will be concerned and may not administer morphine to a patient who always complains of pain because of the possible respiratory depression. This can lead to respiratory collapse and death, but the dilemma I will be facing is, if I should leave the patient to writhe in pain and agony. Another ethical dilemma I face in practice is, when a patient refuses to get parenteral nutritional support what should I do? It is by law that a nurse should respect patient rights while providing care, but it will be unethical to avoid giving the patient food, which helps in body function and healing (McMahon, 2011). To overcome some of the ethical dilemmas, I usually endeavour to be well equipped with the necessary knowledge regarding the legal impacts of my actions. This provides guidance in my practice without subjecting myself into legal jeopardy. In addition I utilise moral reasoning and development in the current milieu in solving the complex ethical issues that the I face in my daily activities as hospice providers (Williams, Shuster, Clay, & Burgio, 2010). Understanding the jurisprudence surrounding the legal and ethical dilemmas as described by Guido (2013) is thus paramount in averting the issues during my daily practice. Williams, C. J., Shuster, J. L., Clay, O. J., & Burgio, K. L. (2010). Interest in research participation among hospice patients, caregivers, and ambulatory senior citizens: practical barriers or ethical constraints? Journal of Palliative Medicine, 9,

Life After Death by Terence Penelhum Essay Example | Topics and Well Written Essays - 750 words

Life After Death by Terence Penelhum - Essay Example The article opens with a brief history of the belief in immortality. Immortality of the soul predates Christianity, and therefore Christianity’s belief in life after death. Plato first describes the immortal soul in Phaedo, which details the death of Socrates. Before Socrates dies, he contemplates whether or not the soul can live without the body and if death is something to be feared. Socrates arrives to the conclusion that not only does the soul live on, but death should be embraced as it means that the soul is released from the prison of the body. Through moral reflection, people are able to tend to their soul, gradually releasing it from its physical form, but death ultimately completes this release. The aforementioned belief of death being embraced is what separates Plato’s belief of immortality with Christianity’s belief. Plato believes that death should be embraced, but Christianity, when using Jesus’ agonizing death as an example, suggests that death should be feared. Christianity perceives death as the most horrifying experience that someone can face because it is the destruction of a person. This goes against Plato’s theory that death is a release; Socrates did not fear death, but Jesus did. This concept is elaborated further when the Christian belief of resurrection is considered, which also goes against Plato’s theory of the immortal soul. Christians hope that God will completely re-create what he has permitted death to destroy. Penelhum focuses less attention on the soul and resurrection. He points out the fact that if the new body is drastically transformed from the original body, the concept of survival is defeated. The soul may be th e same, but if the new body is significantly different from the old body, resurrection is not as much of a success as people are led to believe. One’s soul cannot be identified by someone else, and if a transformed body cannot be recognized, the person did not necessarily survive. The soul living on without a body has sparked more controversy and speculation. Human intelligence, such as seeing, hearing, and being emotionally expressive, are all physical aspects and cannot be accessed with a body. If this is the case, survival is pointless and the soul would just simply exist. It is considered that disembodied survivors might have mental lives, that their thoughts can materialize in the world, but they would still lack the ability to perceive, which further points to a pointless existence. A disembodied soul may not even know if there are others nearby, nor would it be able to perceive a living human being. Self-identity of a disembodied soul is an even more difficult concept to grasp. Without physical characteristics, it becomes almost impossible to recognize a disembodied soul. There would have to be substitute for the feature that establishes an identity. We would have to use mental features instead of physical to identify someone, which may or may not be a possibility. Hume believes that humans retain some form of identity in terms of mental factors, as opposed to physical factors, which would be useful in the possibility of resurrection. He looks to memory as a method to identify a soul. Unfortunately, unless a person has concrete memories, nobody could survive a disembodied form. People are capable of remembering events that they were never part of or witnessed, which makes memory as a means of identity an uncertain method. For it to work, there would have to be something more stable beneath the thoughts, images, and feelings. Penelhum concludes that all of the theories of life

The Making of a Rebellion Essay Example | Topics and Well Written Essays - 2500 words

The Making of a Rebellion - Essay Example Because of the colonization of the British, the economies of Europe, Africa and the Americas were ties together. These economies were tied together by the triangular trade. Because of the economic conquests and ambitions, wars were experienced among the European themselves and these fighting spilled across into the Americas and thus causing a lot of social and political unrest among the Native Americans. The war politics during this period was characterized by alliances among the Native Americans, the French and the Europeans themselves. This essay discusses the political status of the Native Americans and the Europeans colonial empires in 1750s and the political implications of the Seven Years War among these political entities. The political and economic interests of the Europeans in the Native American region led to conflicts and unrest among the Europeans themselves (Boyer 89). Since the European rule applied to its colonies, the colonialists and explorers who were driven by econ omic conquest ambitions were opposed to the economic and political limitations that the European governor Sir John Andros implicated on them. The colonialists wanted the parliamentary system of governance in Britain because it catered for their colonial and economic interests. As a result, Sir Andros was removed from power in 1688. William of Orange and Mary who became the new governor in Britain promised to provide full support for the parliamentary system of governance. The colonists thus pledged their loyalty to the new monarchs but they wanted to know the kind of governance that they wanted to adapt. The colonialists were surprised to find out that William and Mary also advocated for full control of Britain for all colonial affairs and interests. This led to revolts such as the Catholic Maryland conflicts because the colonialists wanted the British government to limit its control over the colonial affairs. The conflicts among the Europeans had political impacts on the Native Ame ricans. For example the fighting between the French and England over economic and political dominions led to the British and French allies being formed among the Native American tribes (Cobb 103). The natives were therefore involved in the European fighting. The economic and political oppression of the Europeans on the Native American communities eventually led to the Great Awakening because the indigenous people would not stand economic exploitation and political cruelty of the British any more. The political implication of the Great Awakening was demonstrated by the use of religious leaders who advocated for social equality to motivate the native communities to fight or their rights. The social rebellions which characterized this awakening increased within the American British colonies. These rebellions were fueled by the religious questioning of the European political and economic authority in the Americas. These rebellions and revolts against the Europeans eventually led to the Seven Years War (Boyer 92). The formation of alliances among the Native American Indians, the British and the French led to divided political and economic interests which eventually led to the Seven Years War. The diversity of interests caused a lot of tension among the three political entities. The Seven Years War is termed as a global conflict which began as soon as the British and their Indian allies declared war on the French (Cobb 102). Even though the British and t

Comprehensive Writing Assessment Essay Example | Topics and Well Written Essays - 250 words

Comprehensive Writing Assessment - Essay Example The IT department seeks to remind tellers to follow the standard method of balancing ledgers, in order to ensure that all client accounts are properly reconciled. In recognition of this system knowledge deficiency, the IT department has designed a training program. All tellers, new and old alike are expected to engage in the program, so as to be fully conversant with usage of the system. Further scrutiny also revealed that the prompt screen for merge/consolidation does not appear consistently, which makes tellers post transactions prior to consolidating them. The assumption that the system automatically consolidates transactions has, therefore, been another key contributor to the problem of bounced checks. Therefore, tellers should not make an assumption that the system will automatically consolidate and merge. The IT department has also ensured that the icon that appears during the merge/consolidation is resized to be visible to the tellers. Additionally, restructuring and reprogramming the program was done to make sure that the correct prompt screen always appears with the icon always visible. The icon was a also located in a more prominent area of the screen for easy

A research topic related to religion and the environment Paper

A topic related to religion and the environment - Research Paper Example Indeed the Bible does not directly tell anything about how man should interact with the environment; but concept of ‘nature’ occupies an important part of Christian faith. A devout Christian necessarily believes that the ‘nature’ or in a broader term, the ‘universe’ is the creation of God and man is merely God’s tenant in it. Depending on this doctrinal premise, scholars further build up the Christian environmentalism. Man as the tenant of God on earth should not perturb God’s house. Thus Christianity advocates for an intimate, harmonious and friendly relationship with nature. But the debates on Christianity-and-Environment relationship evolve from the claim that man has been created in the ‘image of God’ which necessarily entails that man is entitled with the ownership of this world. The Christian belief about the ‘ownership status’ of man is supported by the Bible as following: â€Å"Let us make man in our image, in our likeness, and let them rule over the fish of the sea and the birds of the air, over the livestock, over all the earth, and over all the creatures that move along the ground† (Genesis 1:26 and 28). During the industrial era, the Christian belief persists that since the world is God’s and man is His true representative on earth, the world belongs to man. Such doctrinal reasoning inspired the industrial society to use the environmental resources ruthlessly and recklessly, as Hansberry notes in this regard: â€Å"Some Christians have interpreted this story as giving people the right to exploit the environment.† (1) Behind this ruthless use of earthly resources there is another belief that God is generous and that He has created everything for man’s consumption. But as the concern about man’s harmful impact over nature began to grow, a group of scholars began to emerge under the banner of ‘green Christian environmentalist’ with a view to purporting the harmonious

Philosophy in daily experience Assignment Example | Topics and Well Written Essays - 500 words

Philosophy in daily experience - Assignment Example The only thing she wanted was that because of her children taking part in extracurricular activities their grades should not suffer. I told her that it would be a pleasure for me if I could help her to deal with this issue. She smiled and said that perhaps I could help her by talking to my cousin and make her understand that how important education is. I agreed and went to my cousin’s room. Sally was awake, reading Inferno. I knocked the door and she asked me to come in. After greeting her I sat next to her on her bed. I asked her about her result. She said that she is not happy with it but still her only priority is basketball at the moment and education is merely a formality for her. I asked her if I could see the book she is reading. She handed me the book. I said that does she even know that what this book is about. She said she has just started it and she is not yet clear about the concept of the book. I said if I was Dante from the book I would summarize the whole concept of this book as people who end up in hell are the ones who do not have the knowledge about what is right and wrong; the knowledge that we can only gain through education (Dantes Inferno). She seemed quite interested in what I was trying to explain it to her. She said that she always thought that education is just a formality for her and nothing else. I paraphrased one of the most famous quoted from Aristotle’s Metaphysics which goes something like this that every person needs wisdom to deal with the principles and causes of things. I told her that there is nothing wrong with making her career in sports but as Aristotle says education will definitely help her to deal with problems and will help her to deal with things (Aristotles Metaphysics). I told her that education is the source of turning the minds of the people towards good, according to Plato. It helps us to come out of the darkness and see the sun. Sally

The mayor of Casterbridge Essay Example for Free

The mayor of Casterbridge Essay Analyse the first two chapters of The Mayor of Casterbridge and discuss how far they act as a prologue to the rest of the novel In The Mayor of Casterbridge the opening two chapters are a good indicator of Hardys style and act as a prologue to the rest of the novel. Hardys style places considerable focus on imagery and the scene around the characters. He used the writing techniques at this scene setting to help you understand the context in which the characters act. During the first chapter, Hardy describes Henchard as a fine figure, swarthy, and stern in aspect however he is not named at first. It symbolises that this could be any man, or could relate to the reader in someway and makes the reader look at this character from a different angle as if we might know him rather then seeing him as Henchard. Susan Henchard, Henchards wife, is described to be so faint as to be almost invisible; she becomes a less important part as the plot thickens. Another character mentioned is Elizabeth-Jane the first. The reader is given very few descriptions towards her because she is only a small child. We call her the first because beyond chapter 2 the reader is told that this Elizabeth-Jane died 3 months after the auction and the second child of Susan Henchard is called Elizabeth-Jane but is the sailors daughter not Henchards. Elizabeth the second is much like a father in a way but at her meeting with Henchard, she gives him her name and Henchard believes her to be his daughter. In the second chapter the reader only knows Elizabeth as Susans grown up daughter not Elizabeth-Jane. The reader is given other characters, the furmity lady who offered Henchard the rum that got him drunk leading to the auction, the country people who were in the tent who egged on and teased Henchard to sell his wife and Newton, Susan Henchards second husband, who bought Susan. They represent the country people of the time. Hardy draws the readers imagination away from the business of the cities and into the openness of the countryside. This gives the effect of a close village, that everyone knows everyone elses name, age and business round the community and that a large event like an auction of a wife would be unforgettable. They are used to the quiet and simple way of life rather than the complex ways of the cities. Hardy illustrates the characters act in their setting by using lots of imagery. He uses natures harmony to show humans disharmony. The description of the characters and their surroundings is excellently detailed, with use of a broad vocabulary. He uses description effectively. He draws the readers attention to the characters by using strong imagery, showing natures harmony, to represent the tension and strain on the marriage of the Henchards, humans disharmony. The characters are similarly of their time period with their language, they use dialectal English as well as their regional accents. Henchard was very open about his marriage life while he was in his drunken state. He seemed to feel that marriage is the biggest mistake a man can make and that it is for fools. When the couple met the turnip-hoer, Henchard asked about work needed in the village. This is evidence to show, due to the industrial revolution, work in the country was short, and with all these new machines around, many homes were taken down. Although Henchard doesnt approve of all these new ways of life, he eventually will use them showing that he realises people must change. Another theme present is the concept of is fate. If the auctioneer had not got involved and shouted what was up for auction, the sailor may not have bought her, had the furmity lady not had the rum, Henchard would never have got the idea to sell Susan. Hardy changes Henchard from a poor, unknown man to a respected and powerful member to the society. The auction had turned him in to a new man because it forced him to reconsider his life. Hardy uses third person narration for this story. He obviously likes to be the narrator of the story rather than be involved. He encourages readers to carry on reading by only giving us certain information about hes characters for example he says a young man and woman but he does not give us their names. His language gives a great contribution to the opening of the novel. He uses varied sentences structure to keep the writing interesting. He continues this with a great variety of vocabulary making use of his education. The opening chapters are probably the most important parts of the story. By the terrible action of the wife sale, Henchard goes on to make himself a better man by vowing never to touch another drink the years he had lived. As he grows older, he has achieved himself a high position in life and his community. Susan did not change; she was still the same person, quiet, faint still she was almost invisible. This makes it her most crucial part to the novel. The time lapse seems interesting, as the setting changes but not the personality of the characters, excluding Henchard. This is where we met Elizabeth-Jane as a young adult but not Henchards daughter but the sailors, Newton. This novel and its opening chapters are a typical Hardy style. From looking closely at Chapters 1 and 2, it is clear that this is an unusual way to start a book but yet it is interesting. It encourages you to read on and find out more about the man the woman and the latter they carried with them as they walked into Weydon-Priars.

Traditional Views Of Corporate Social Responsibility

Traditional Views Of Corporate Social Responsibility Corporate Social Responsibility is when companies control the business processes to create an overall positive effect on society. Corporate Social Responsibility is the progressing obligation by business to conduct oneself ethically and donate to economic growth while improving the standards of the societys workforce and as well as of the local community and society. (www.mallenbaker.net) The need of corporate social responsibility is that it helps in building the brand image of the company which will in turn invite plenty of investors there by increases sales and profit of the company or firm. It is also a duty of every firm to give something in return to the society. CSR acts like a bridge between the firm and society and through this both sides are benefited. Corporate social responsibility can be further explained with Carrolls four part model of corporate social responsibility which includes Philanthropic responsibilities, Ethical responsibilities, Legal responsibilities and Economic responsibilities. Carrolls four-part model of corporate social responsibility Source: Carroll 1991 Philanthropic responsibilities are tasks that are the needs of the society. Philanthropy encompasses those corporate behaviour that are related to societys want that businesses be fine corporate citizens. This incorporates keenly involving in actions or programs to encourage human wellbeing or benevolence. Examples of philanthropy include business aid of monetary resources or exclusive period, such as contributions to the arts, education, or the community. A loaned-executive program that offers headship for a communitys United Way campaign is one illustration of philanthropy. (www.findarticles.com) Ethical responsibilities are responsibilities that are awaited by the society. Ethics deals with good behaviour of persons and good living. It distinguishes between right and wrong and encourages the notion of good life that is fulfilling and according to moral conduct. Ethical Responsibility is such a kind of responsibility that is a boundary to the concepts of Ethics. These responsibilities are not only to encourage a good living standard for oneself but also for the whole society. Ethical Responsibility is imposed by the moral and social values of a society and not by regulation. (www.blurit.com) Legal responsibilities are those responsibilities which are a necessitate of the society. Society has not only authorized business to function according to the turnover motive, at the same time business is likely to obey with the laws and regulations promulgated by federal, state, and local governments as the ground rules under which business must function. As a incomplete fulfilment of the social contract between business and society, firms are likely to follow their fiscal missions within the structure of the law. Legal responsibilities replicate a vision of codified ethics in the sense that they embody basic ideas of reasonable operations as established by lawmakers. They are depicted as the next level on the pyramid to describe their historical improvement, but they are suitably seen as co existing wit economic tasks as basic precepts of the liberated venture scheme. (www.findarticles.com) Economic responsibilities are those responsibilities which are demanded by the society. Business firms were formed as economic entities intended to offer goods and services to societal members. The profit motive was recognized as the key incentive for private enterprise. The business organization was the basic economic unit in our society. As such, its prime role was to manufacture goods and services that clients required and desired and to build a satisfactory profit in the progression. At some point the idea of the profit motive got transformed into a notion of maximum profits, and this has been an enduring value ever since. All other business tasks are predicated upon the economic liability of the firm, because without it the others become doubtful considerations. (www.findarticles.com) Stakeholder theory of the firm traditional management mode includes shareholders, customers, firm, suppliers, and employees. The stakeholders may be divided into categories of internal and external stakeholders. The internal stakeholders include employees, owners, and manager. And the external stakeholders include shareholders, society, suppliers, government, customers and creditors. The above question is mainly based on the external stakeholders which emphasis on shareholders and society. Case study of Shell refining company in relation to CSR both traditional and new view Shell Refining Company Shell Company offers to the principle of sustainable development that sees to the requirements of the current situation without compromising the ability of future situation to encounter their own desires. Being part of Shell, this Company offers to the same principle of sustainable development. Shells practices are associated with the systematic approach adopted by Royal Dutch Shell plc in their own pains to employ strength, security and environmental management practices. Their behaviour are governed by the desire to make business decisions that give weight age to their sense of economic, social and environmental responsibilities and by which our stakeholders and society can hold us answerable. Shell refining company are dedicated to serving its stakeholders in order to advance their quality of existence whereas concurrently contributing to Malaysias progression and its Vision 2020 goals and aims. (www.shell.com) The role of shareholders and society in a traditional point of view was mainly associated with mere business ethics. It is the first hit on an offshore provision, formerly thought secure in spite of a wave of inshore attacks. The emergency shutdown might have damaged equipment, which would have to be repaired. The raid took place on the Bonga oil platform about 120km (75 miles) off the coast of the Niger Delta. Shell has also been blamed for an oil spill in the Ogoni region of the Delta. Oil is gushing from disused pipes deserted by the company when it left the region nearly 15 years ago, following local protests. Attacks on the inshore Niger Delta have helped drive up world oil prices and previously cut Nigerias output by about 20%. (www.bbc.co.uk). Shareholders made sure that every action of theirs will be ethical which would be fair, moral, principled and decent decisions towards the company. Shell companys shareholders in the traditional point of view were ethical as in they told their directors not to let the oil wastages in the river at Nigeria as there were wastes being dumped in the river which in turn were affecting the people of Nigeria. The society in turn defended itself. The Shareholders offer its customers with solutions and a diversity of energy products, materials and services, which get together their requirements. Cost-effectively and does not cause damage to the environment. They work to convince them that their performance and society holds up for us, do not direct to untenable social differences but create prosperity, which paybacks society as a whole. They also work to persuade them that there is a clear path for the future expansion of their industry, which will gain the next generation. Shareholders fabricate and sustain a culture of knowledge and modernism in which employees can fulfil their potential and meet the most demanding of goals meanwhile enjoying what is being done. It is a culture where the leaders are being motivated to instigate others through personal example, and where the values of honesty, integrity, respect for people, trust, openness, teamwork and professionalism, can flourish. The companies forces meets the challenges of the new millennium with a view to serving people build a enhanced globe. Therefore, they will persist to invest in projects that exploit superlative equipment, research and expansion within the highest Health, Safety, Security and Environmental (HSSE) standards. (www.shell.com). Traditional view of Shell Company Finance Enduring productivity is necessary to achieve business objectives and to sustained development. It is a measure, both of effectiveness and of the worth that customers position on Shell products and services. It provides the essential business funds for the progressing investment that is necessary to extend and create future energy supplies to convene customer wants. Only through profits and a well-built financial base, it would be possible to fulfil tasks. Rivalry Free enterprise is being supported by Shell companies. They look for fair competence and ethics and within the framework of applicable competition laws and they will not avoid others from competing freely with them. Trade veracity Shell companies persist on sincerity, integrity and justice in all aspects of their business and with whomever they deal with. Any kind of direct or indirect form of bribes where there is an offer, payment and acceptance of them is not acceptable. Payments with regards to facilitation are also bribes and are not granted. Every business dealings on behalf of a Shell company must be reflected precisely and moderately in the accounts of the company in accordance with established procedures and are subject to audit and disclosure. Political actions Shell companies operate in a communally accountable manner within the laws of the countries in which we operate in pursuit of our legitimate commercial objectives. No payments are made to political parties, organizations or their representatives by Shell company. They do not participate in party politics. However, when associated with governments, Shell companies have the right and the conscientiousness to make our position known on any matters which affect us, our employees, our customers, our shareholders or local communities in a manner which is in accord with our standards and the business values. Safety, Health, Security and the Environment Shell companies have an orderly approach to health, safety, security and environmental management so that incessant performance development can be achieved. Shell companies also handle these issues as significant business actions, set principles and goals for development, and compute, assess and report performance outwardly. There is a constant check to reduce the environmental collision of our operations, goods and services. Local Communities Shell companies aspire to be excellent neighbours by constantly recovering the traditions in which they donate directly or indirectly to the universal happiness of the communities within which they work. Management of social effects of business activities in a cautious manner and work with others to improve the reimbursements to local communities, and to mitigate any negative effects from their activities. Shell companies also take a productive concern in societal matters, directly or indirectly related to their business. Communication and commitment Shell companies distinguish that usually conversation and commitment with stakeholders is essential. They are dedicated to reporting of performance by providing full relevant data to lawfully involved parties, subject to any overruling considerations of business privacy. In interactions with employees, business partners and local communities, they look for to listening and responding with sincerity and dedication. Observance Shell Company complies with all applicable laws and regulations of the countries in which they operate with. (www.shell.com) New view of Shell Company No damage to people Shell Company are truly dedicated to pursuing the aim of no damage to people or property as an outcome of their actions. They make sure that there will no one victimised from their operations. Business for Safety Shell Company persistently believes that a well-built safety society is necessary for business. So, they continue to motivate a customs of ownership and individual accountability for safety and health at the workplace all through the firm. Throughout 2006, they sustained to take on the ordered functioning of HSSE Management Systems with specific improvements reflected via key performance indicators (KPIs). Behaviour-Based Safety Behaviour Based Safety (BBS) was initiated to all refinery workers as well as the in-house contractor by an exterior adviser. The programme began in November 2004 and all workforces were trained by 2005. A group of BBS Observers were educated to conduct observations and offer reports to the focal safety manager. A web based checklist for the BBS observers was launched and the conclusion are being analysed to ensure continuous improvements in safety behaviour. Overall, there are many positive indications that the BBS programme will offer additional marked improvement in our safety performance. In 2006, the observations contained in BBS observers database are being analysed by a specialist to give earning basis in preparing HSSE programmes and drives. Environment Protection They are dedicated to shielding the environment. Company minimises the effect of its actions to the environment by setting extremely demanding development targets to increasingly diminish emissions and discharges. These efforts all fall in line with Malaysian legislations, Shell Group Strategic Objectives and other connected global conventions. Complaints from public It is the right of all citizens to find fault if and when any actions bother any citizens daily livelihood. They take all complaints acutely and each is recognized and filed to make sure timely action and response is assured. Usually, all complaints will be responded right away and stopped within 48 hours. If this is not possible, the complainant will be provided a cause for the hold-up and will be advised as to when to wait for a response. In 2006, your company recorded seven public complaints, compared to five recorded in 2005. The complaints were mainly related to odour and noise, which duty officers punctually responded to and the suitable remedial activities taken. Complaints are also discussed at the Community Dialogue sessions that take place frequently. (www.shell.com) The following are some activities conducted by Shell Company towards the new view of CSR. They are as follows SOCIAL PERFORMANCE PLAN Social Performance (SP) in Shell Group is the word used to explain how one manages the effect of business on the communities and societies in which they function. As part of the Shell Group guidelines, Company has developed and executed its SP Plan, which aims to boost social performance levels in a prearranged approach. Company and its stakeholders rise to gain from practical commitment on evidently drawn-up matters. BENEFITS COMMUNITIES Shell Company is a key associate of Port Dickson community. They are continuously looking for suitable ways to give to the social well being of the neighbourhood and to the wider public, which grant your Company its licence to function and nurture. BIODIVERSITY All Companies including Shell Company play an important when it comes with societal aspect as they have a role to play in shielding and supporting biodiversity. As an dynamic contributing member of society, Shell takes this task very sincerely. (www.shell.com) Multiplicity and completeness of Shell Company An organisation with a forward thinking motive, Shell Company appreciates that the whole is forever more than the sum of its parts. They also know the significance of accommodating differences and distinguish people for who they are while acknowledging the significance of their offerings. Merely by recognising and considerating the differences inbuilt in individuals, one can want to plug the various talents of pool of diverse people. Besides accommodating multiplicity in the workplace, one can optimise human resource ability and sharpen the dormant talents and skills of cosmopolitan labour force. Multiplicity encompasses noticeable dissimilarities in conditions of gender, age, nationality and physical ability; as well as delicate fundamental differences in terms of education, experience, religion, work styles, way of thoughts and communications. Completeness, on the other hand, refers to a place of work where diversity, both noticeable and delicate, is appreciated and where individuals are given the chance to expand skills and talents unfailing with organisational values and business objectives. Their recognition of diversity and inclusiveness means that the Company today has a diverse and multi-talented labour force comprising 300 employees of five nationalities, of which 89% are male and 11% female. Among the management team, the ratio is more unbiased with the male composition at 56% and the female composition at 44%. They are also glad to account that the Companys labour force now possess its first female plant manager. (www.shell.com) Growing together, people matter to the Company. Their sense of economic, social and environmental responsibility is reflected in devotion to meeting todays needs without compromising the ability of future generations to meet their requirements. Conclusion CSR communication in Switzerland is a well-established exercise amongst top companies. Its prospect lies on a concrete foundation. In fact, top companies are regarded as by a mainly Anglo-Saxon approach that is active and optimistic. Three major areas of development have been recognized. Firstly, companies can increase from a more decisive assortment of the social issues to be communicated. Secondly, a key periphery of upgrading can take place by managing key publics, such as customers, shareholders, and the financial community mainly by investing in the precise channels to arrive at them. Finally, top companies in Switzerland may benefit from adopting international coverage values. This examination has also shown the importance of understanding the cultural determinants of CSR. In this regard, more research is certainly required, especially to better comprehend differences in behaviours concerning CSR communication that may come up in multicultural contexts, a appropriate feature i n the European context, and for cosmopolitan companies functioning in diverse enlightening environments. (Birth, Illia, Lurati and Zamparini, 2008). CSR is also concluded that expertises essential by CSR managers do differ due to the assorted disciplines concerned and also the intricacy of the roles and tasks of a CSR plan. There are no precise credentials necessary for this ground. As the ground is recent, convertible skills and facts from other associated specializations such as environmental administration, business morals, transmit of equipment, human resource management and community growth are appreciated. Thereby the skills necessary by CSR managers are known as business skills, people skills and technical skills; and the precise skills necessary are further determined by the mission and vision of the organizations where the CSR managers hand round. CSR organizations in many budding countries including Malaysia consist of local and international firms. Per se, this examination advices that relative studies should be conducted on the differences between strategies adopted by the two firms in terms of emphases and point of r eferences in CSR, the precise roles of CSR programs to community and society at large, and specific business, people as well as technical skills that the CSR managers should own. It is also advised that studies on how CSR firms struggle during the nearby economic disaster are valuable to get on. On the other hand, they have to be conscious of the reality that moving in the direction of achieving firms economic objectives ought to be devoid of jeopardizing the social objectives. ( Ismail, 2009).

Pitiful Happy Loman of Arthur Millers Death of a Salesman :: Death Salesman essays

The Pitiful Happy Loman of Death of a Salesman   Ã‚  Ã‚  Ã‚  Ã‚   In Arthur Miller's Death of a Salesman, Happy Loman is distinguished by his exorbitant insecurity.   He constantly relies on other people's opinions to make his own decisions.   His degrading attitude towards women makes him an immature man.   The reason his is so insecure is because of the example that is set by his father, Willy.      Ã‚  Ã‚  Ã‚  Ã‚   Happy is always following the opinions of other people.   Whether it's his father Willy, or his mother Linda, he consistently makes sure that his opinion coincides with everyone else's.   When Willy asks Biff if Oliver gave him a good welcome, Happy intrudes, crying "Sure, pop, sure (107)." He continues to tell lies to his father because he wants to agree with him and make him happy (107-8).   When Happy and Biff come home after deserting their father at the restaurant, Happy attempts to cool his mom's anger by saying "But, Mom, he had a great time with us...(120)"   By telling people what they want to hear, Happy thinks he will be well liked and accepted.      Ã‚  Ã‚  Ã‚  Ã‚   Happy's approach to women is quite despicable.   Rather than trying to settle down with someone, he goes through one girl after another.   All that he cares about is having sex with women, not about having a relationship.   Happy brags to his brother about his conquest of sleeping with women who are engaged to be married (25).   In a conniving attempt to pick her up, he lies to the girl in the restaurant saying, "I sell champagne, and I'd like you to try my brand.   Bring her a champagne, Stanley (101)."   He eventually deserts his father at the restaurant, rushing the girls out, eager to make a move on one (115).   Happy needs to grow up and start treating women like people, not pieces of meat.      Ã‚  Ã‚  Ã‚  Ã‚   Happy's insecurity stems from his father's behavior towards him. When Happy was in high school, Willy didn't pay as much attention to him as he did to Biff.   In Willy's eyes, Happy wasn't good enough.   Therefore, Happy was always trying live up to his expectations and please him.   He

The Lady of Shalott and Industrialized Misery Essay -- Lady of Shalott

The Lady of Shalott and Industrialized Misery Alfred Lord Tennyson, one of the mid-Victorian's most celebrated poets of the time, was genius in "eloquently presenting the anxieties and aspirations of his era" (Longman p. 1909). Trademarks of Victorian life included questioning faith, the Bible, the past, and the self. More and more people were interested in the industry of man rather than the uniqueness of nature, and progress of society proved that man was made to dominate and take everything for himself. Tennyson greatly recognized this trend as "he called attention to the industrialized misery and revolutionary anger of the poor" (Longman p. 1909-08) produced by the industrial progress in the mid-1800s. He noticed that as people delved into improving society, they at the same time lost their sense of humanity and innocence as they sped up industry and the making of material wealth for the well to-do. This loss of innocence is echoed in Tennyson's Arthurian lyrical poem "The Lady of Shalott" (Longman pp. 1913-1918). ...

Capital Punishment Essay -- essays research papers

Susan Smith purposely drove her car off into a lake with her 2 children strapped to the back seats. Think of how they must have felt as the cold water started to fill the car, and then ultimately drowned them. Barbaric is the word I would use to describe her actions. But yet, the jury rejected the death penalty and chose a 30-year sentence instead because capital punishment was not enforced in the state. Broken up from the death of his 2 children, Mr. Smith said, â€Å"Me and my family are disappointed that the death penalty was not the verdict.† I am going to convince you that capital punishment has to be enforced in all states. I will tell you about the problem, the solution to the problem, and what it would be like if my solution is implemented. The problem is that the current criminals that commit these brutal crimes are not fearful enough of the consequences and punishment they have to pay. Life in prison is too easy on the convicts. We have to be harder on them. Another problem is capital punishment is not imposed in enough states. All of the states need to adopt it in the United States for it to be effective. Another dilemma is that it is not fair that an individual who took the life of another receives heating, shelter, clothing, 3 meals a day, and indoor plumbing while a homeless person who does not cause any harm to anybody else receives nothing. An additional problem is the current prisons are very low on cell space. The criminals that have life in prison are takin... Capital Punishment Essay -- essays research papers Susan Smith purposely drove her car off into a lake with her 2 children strapped to the back seats. Think of how they must have felt as the cold water started to fill the car, and then ultimately drowned them. Barbaric is the word I would use to describe her actions. But yet, the jury rejected the death penalty and chose a 30-year sentence instead because capital punishment was not enforced in the state. Broken up from the death of his 2 children, Mr. Smith said, â€Å"Me and my family are disappointed that the death penalty was not the verdict.† I am going to convince you that capital punishment has to be enforced in all states. I will tell you about the problem, the solution to the problem, and what it would be like if my solution is implemented. The problem is that the current criminals that commit these brutal crimes are not fearful enough of the consequences and punishment they have to pay. Life in prison is too easy on the convicts. We have to be harder on them. Another problem is capital punishment is not imposed in enough states. All of the states need to adopt it in the United States for it to be effective. Another dilemma is that it is not fair that an individual who took the life of another receives heating, shelter, clothing, 3 meals a day, and indoor plumbing while a homeless person who does not cause any harm to anybody else receives nothing. An additional problem is the current prisons are very low on cell space. The criminals that have life in prison are takin...

James V. Meow Media and the Role of Responsibility

James v. Meow Media and the Role of Responsibility In James v. Meow Media Inc. , Michael Carneal, an avid video-gamer, is responsible for the murder of his high school peers. Research of Carneal’s daily habits showed that the content of his video games was a potential cause of his disastrous behavior. When dealing with a minor, factors of life while approaching the level of maturity must be taken into consideration. This case shows the ease in which fingers are pointed in efforts to protect a child in need of help. Negligence was the common theme for why the affected families felt Meow Media owed a duty of care.In the case of a 14 year-old minor, the presence and the proactive nature of a parent is vital. Because Carneal’s parents failed to take the action needed to prevent such behavior, is it truly fair to say that the negligence falls on the company? This reaction will discuss the subjectivity of such cases in which responsibility is put into the hands of the undeser ving. A certain level of responsibility is expected from parents during a child’s stage of adolescence. As a child matures, various characteristics evolve that affect his or her view on life.These characteristics may be attributed to the child’s genetic traits, daily environment, or mental/emotional state. It is a parent’s duty to identify unstable features early on in the child’s life in order to protect others from any harm that could be caused. In this case, Carneal’s mental and emotional instability traced back to his kindergarten years. His feeling of alienation began as early as those years. As he recalls wanting to bring a gun to school for show-and-tell, Carneal stated, â€Å"Of course, I didn't have access to a gun, so it was not realistic (â€Å"School shooter Michael,† 2010). Such depraved thoughts and hermit behavior can be detected in its premature stages and treated to minimize the risk of violence. Following the shooting, Car neal underwent a series of mental examinations. Psychiatrists and psychologists discovered that he indeed had a schizotypal personality disorder and was in a severe state of depression. Additionally, it was revealed that a history of mental illness was common on his father’s side of the family (Moore, Petrie , Braga & McLaughlin, 2003). The symptoms of Carneal’s illnesses were apparent in his daily interactions.By being aware of familial disorders and observing his socially dysfunctional behavior, proper precautions could have been taken sooner. Parents observe the behaviors of their children each day and, therefore, owe a duty of care. Meow Media Inc. made and sold their video games with no intention of them falling into the hands of a troubled child. The likelihood of a mentally/emotionally stable individual taking action to endanger innocent lives in order to mimic a game is low. Learning and understanding right from wrong is instilled during an individual’s early youth.Depending on varying circumstances, the environment that a child is placed in may have an adverse effect on the child’s development. Genetic defects are major circumstances that, if not handled with care and caution, could alter a child’s reaction to his or her environment. In 1978, A Dutch woman took action to stop the vicious cycle that haunted her family. Her family consisted of multiple aggressive men that carried a long history of rape dating back to 1870. When she saw that her son acquired some of these familial traits, she immediately took action (Richardson, 1993).Geneticists ran a series of tests and found that the personality disorder that cursed these men was a serious and rare genetic debility. Dr. Han Brunner and his colleagues at the Nijmegen hospital said that â€Å"some of the men in the woman’s family suffer from a genetic defect on the X chromosome- -a defect that cripples an enzyme that may help regulate aggressive behavior (1993) . † By learning that this disease had been passed down from mother to son, the woman was able to provide her son with the proper support needed to help combat this vicious cycle.Thousands of video games, ranging from Rated M (mature) to Rated E (everyone), can be found on display for anyone to see at local video stores. Rated M games, usually filled with violence and vulgarity, are generally advertised with guns and women wearing the bare minimum of clothing. Stores have a social responsibility in protecting young children from these games and have taken proper action. Wal-Mart has been an advocate in censoring Rated M games by placing black sleeves over these covers. â€Å"It is the responsibility of Wal-Mart to protect our children from potentially damaging content, such as the covers of some video games,† said company spokesperson (Jonathon, 2008). It is also a requirement for minors to have a 17 year-old and older I. D. or a guardian present to purchase these games. When parents purchase these video games for their underage children and fail to supervise or acknowledge behavioral and growth patterns, they increase the likelihood of future violence. This scenario parallels with that of the Bad Frog Brewery Case. In that case, Bad Frog Brewery was forced to sell their beer in restricted areas of supermarkets and bars due to their vulgar label—a label displaying a frog sticking up his middle finger.Having these labels sold in restricted areas lowers the prospect of children being exposed. This now places the onus of responsibility on the parents. If a negligent parent decides to take a minor child near a bar, he or she runs the risk of that child seeing the beer label and mimicking the vulgar gesture. If that exposed child goes to school the next day and shows this gesture to the other students, they will be affected in some way. Families of the affected children will be infuriated when they find that another student stuck up his/her middl e finger in front of their child.Though the given situation may seem highly exaggerated, it is given to show the effects of negligent behavior. Like the parents of Carneal, this negligent parent breached a duty of care. Alternatively, the line of responsibility to protect minors from environmental influence is blurred when discussing arcade rooms. Arcades are built specifically for kids and are viewed as safe havens of innocent fun. Yet, while taking a deep look into the content of the games, it is apparent that games containing violence are amongst the most popular played in these facilities.The games usually entail being rewarded for aiming a gun and killing as many people as possible or fighting someone until they bleed to death. There is absolutely no policing of these arcade games, which would more than likely be considered M rated material in video stores. Parents are blind-sided by the harm they are putting their minor children in. Here, it is difficult to rest the blame on t he parents as an act of negligence. Every party has a degree of responsibility to consider when handling situations. Rather than placing the immediate blame on what would seem like he obvious, it is best to first analyze and discover the root cause of the issue. In the case of Michael Carneal, although it was initially presented that Meow Media was to blame for Carneal’s wrongful acts, it was later discovered that the issue stemmed much deeper than Carneal’s love for video games. In the event that proper protocol was initially taken by the responsible party, Carneal could have been given the proper treatment needed to prevent unnecessary deaths. References Jonathon. (2008, February 11). Wal-Mart covering up â€Å"M† rated games [Web log comment]. Retrieved from http://www. gamefront. om/wal-mart-covering-up-m-rated-games/ Moore, M. , Petrie , C. , Braga, A. , & McLaughlin, B. (2003). Deadly Lessons: Understanding Lethal School Violence. (p. 150). Washington, D. C. : The National Academies Press. Retrieved from http://www. nap. edu/openbook. php? record_id=10370=150 Richardson, S. (1993, October 01). A Violence in the Blood. Discover Magazine, (October 1993), Retrieved from http://discovermagazine. com/1993/oct/aviolenceinthebl293 School Shooter Michael Carneal Recalls Delusions. (2010, October 06). WDRB. Retrieved from http://www. wdrb. com/Global/story. asp? S=13279449

Legal Underpinnings of Business Law Essay

The key to limiting liability exposure is to realize where your company might be vulnerable. It is important to be able to recognize possible situations that make a company vulnerable. Knowing all possible significant aspects of any liability associated to the type of business an owner wants to participate in is vital. A business owner should always understand and have working knowledge of all laws that apply to your business to prevent liabilities. Personal Business Venture My future personal business venture would a clothing line for curvy women. As a curvy woman, it is very difficult to find non-geometric, non-tent like, flower patterned, ugly business and casual clothing. The best business organizational form for this business would be an LLC. LLC’s are easy to set up. Chose a business name that incorporates LLC, file an article of organization, create an operating agreement, obtain licenses and permits, hire employees, and finally open the doors. I would have variety of partners from textiles, designers, clothing producers, managers, and finally marketing specialists. The personal liability exposure would be minimal. With an LLC if I messed up the partners would not be responsible. The consequences are not as bad is if I was in a corporation. The LLC is more flexible. The positives are less record keeping and more profit sharing. The state would have some say into my company so I would have to keep up with guidance regularly. The negative of this company is that once a member leaves, the entire company must complete their duties and responsibilities and then dissolve. Another down fall is that self-employment tax contributions towards Medicare and Social Security. â€Å"The net income of the LLC is subject to this tax. The federal government does not recognize LLC as a business entity for taxation purposes, all LLCs must file as a corporation, partnership, or sole proprietorship tax return. Certain LLCs are automatically classified and taxed as a corporation by federal tax law. †

Own Philosophy on Education

My Philosophy on Education I admit that writing my own philosophy on education had me thinking tort quite some time. There has been a number of questions that emerged In my mind while pondering on coming up with my own philosophy. I asked myself why I want to teach, who I am going to teach and how I will become a future educator to these students. Hence, I first defined what an education theory meaner to me and Imagined a teacher I had that I look up to. Consequently, I hope can express my philosophy with the thoughts I have gathered.Personally, I consider the teaching profession as an honorable profession. It is through this profession that millions of learned men have become great professionals excelling on their own fields of expertise. With this, I can say that the teaching profession is a vital part of our system as it acts as the vehicle where one imparts knowledge to others. Furthermore, I see learning as acquiring knowledge or experience, This said acquisition is not only lim ited within the four corners of the room but is also experienced right outside the school – the environment.Students – believe that these are beings with Innate knowledge. They are not empty vessels, but are bodies that have this â€Å"natural knowledge†. Realizing that they have this what I call â€Å"natural knowledge†, it is l, the future educator, to come up with strategies and techniques that will trigger in awakening this knowledge and provide castles to have this developed Into something bigger, better, more productive and essential for the learner. When I was still a student, particularly In the university, was more motivated to teachers that were very friendly and approachable In and outside class.Moreover, was motivated with a classroom environment where I could feel a friendly intention among my classmates and cooperation and participation were both highly practiced and valued. Thus, can say that I am motivated with having a friendly teacher th at creates a competitive environment focused on cooperative learning in class. With regards to learning, I do not expect students to have a full understanding of a certain lesson within a forty-minute or an hour class. I expect that they understand, but the absorption of such information should be reinforced by giving short tests and quizzes on the following days to come.Running a class is a difficult task. When I run my own class, I will make it sure that there is a friendly environment between me and my students. However, I will not let respect and the importance of discipline be compromised with the environment I will be creating. Inside the class, will let students be exposed in learning environments where they can easily grasp the ideas by providing them meaningful and real elite accusable. As an educator, I believe that I have the responsibility In shaping the minds of the young, developing their cognitive and psychosomatic skills, and making them Into expansible individuals o f this country.My goal for my students Is to have them develop the â€Å"love for learning†. I strongly believe that when students love learning, they will learn to appreciate any lesson regardless to its TTY. For me to attain this goal, I will have them do activities that are connected and useful in their daily lives. I want to create a classroom environment where students have the equal chance to learn, be heard, and participate in any classroom undertaking. In a nutshell, as a future teacher, I am somebody who will see every potential Roth in students that they can be the best.I believe that every student has the responsibility over themselves that they can do their very best in surviving in the world. I see students as free beings; however, they have to be responsible enough to stand on their decisions because in anything that they do, it is their choice that they have made and they should know the pros and cons of it. I firmly believe that every individual can learn and one's knowledge is developed through the educator and the environment around him or her.

Prevention of Absenteeism in Organisation

How to reduce absenteeism in organisations 1. Identify the causes for an employee’s absenteeism. If you can find out why an employee is consistently absent, then you can deal more effectively with the problem. For example, if an employee is often absent because of issues with childcare, you could offer them the option of more flexible working hours. 2. Implement a thorough record system. For every employee, you should record the date, duration and reason for each case of absenteeism.This way you will have evidence of each absence if you need to refer back to it. 3. Meticulously follow up on each case of absenteeism. You should write a letter recording each case of absenteeism and distribute it to the employee. This will make them aware they are being monitored and make them more likely to think before they take a sick day. 4. Properly inform and regularly update your employees about your standards and policies regarding absenteeism.If you make a change to your absenteeism poli cy, make sure you let your employees know. Even if you don’t make a change, you should still remind your employees regularly of the standards you have in place. You could do this via a company-wide email or memo. Employee absence is a significant cost to 90% of businesses, according to the survey. This section outlines ten tips to help you in managing absence and tackling poor performance in the workplace. Top 10 Absence Management Tips: Create an absence policy and communicate it 2 Record and measure absence 3 Reduce absenteeism by enforcing and managing the staff absence policy 4 Follow employee absence with return to work interviews 5 Proactive absence management – reward excellent attendance 6 Be realistic – plan for unscheduled staff absence 7 Consider unpaid leave or options to buy more holiday time 8 Minimise absence by improving their working conditions 9 Make controlling absenteeism a business priority 10 Keep your staff absence policy up-to-date

Rich Pictures and Use Cases as analysis tool Article

Rich Pictures and Use Cases as analysis tool - Article Example Requirement analysis is carried out by using different techniques: one of these methods is Rich Picture. Rich Picture can be described as a graphical tool comprising of annotations and representations for different stakeholders in a system and the surrounding issues, their problems, conflicts, relationships, processes and motivation in a complicated circumstance. Peter Checkland developed this method as a way of collecting information about a complicated situation, and he termed it Soft System Methodology (Checkland 1981, p.37). system, actors are the stakeholders: these could include the end-users and other systems that operate in the environment of the main system in use. Stakeholders aren't naturally parts of the system, but their activities or actions are given optimal recognition as the system is developed. Therefore, Use Case method helps to analyse what the primary actor in a system is expected to be doing as it relates to the main system. Hence Case Modeling is generally employed in software application. Knowing fully the usefulness of Use Case could help in the application of UML and other related software development processes. comparing and contrasting its usages, merits and the problems that are associated with its application. Using a case study concerning a CHILD SUPPORT AGENCY, the two methods of analysis described above would be employed to highlight the principal actors in the agency's environment and the requirement expected of them. SECTION A: Soft Systems Analysis using Rich Pictures Rich Pictures emanate from the idea of Soft System Methodology (SSM), and they are used to indicate clearly how various problems, whether in the society, politics and among human being could be resolved. Concerning the CHILD SUPPORT AGENCY, the inherent "soft problems" could be identified and successfully resolved. Checkland (1990) explained that SSM comprises of seven stages: knowing the problem situation, expressing the problem situation through Rich Pictures (i.e., representations of organizational structure and processes pertinent to the problem situation), viewing the situation and producing root definitions, building conceptual models of what the system must do for each root definition, comparing the conceptual models with the real world, identifying feasible and desirable changes, to making recommendations to improve the problem situation. Below is the Rich Picture that explains the interrelationships among the main compositions of the CHILD SUPPORT AGENCY. This Rich Picture highlights the stakeholder, the structures in the system, their processes and their concerns. The Rich Picture above clearly explains the whole situation at the CHILD SUPPORT AGENCY, by outlining the major actors, their actions and what are expected of them in the suggested Management Information System (MIS). Having the knowledge of how such an Agency operates in the scenario described above would help to further understand its important expectation in the real world. The Rich Picture above shows the expected conflict, agreement and common solution to the social problem of attending to the medical needs of young, distressed people. However, the Rich Picture is silent on some important

Law Essay Example | Topics and Well Written Essays - 1000 words - 13

Law - Essay Example The social control theory can fit this scenario. This theory tries to explain why people do not engage in criminal activities. Being close to other members of the social group can make someone not to become a criminal. This is because people who belong to the same social group may find solutions that affect them in their daily routine. They may also have some conventional rules that can ensure they live together in harmony. This theory is applicable to this scenario since workers belong to the same social group and therefore they know what they need to do in order to avoid crimes. The state senator that is a go between the workers do divide them has his agenda that may not concur with their rights. He thinks that dividing them would establish a good condition for the workers but in the real sense, it does not . An implication of the theory is that it was intended to create harmony in the society given that the conditions were fulfilled. When the senator assures the donors that their work will not be interfered with by the union workers gives them the go-ahead to do what they want with the workers. The donors who are the major investors may turn up to humiliate the workers in what may be termed as the modern slavery. This is because the workers will have no one to give their complaints. They may end up doing a lot of work in very poor conditions. Their work may also be not compensated with a good wage. This kind of crime that the senator commits towards the labor sector deserves a lengthy punishment.

Principle of Management Leadership Paper Research

Principle of Management Leadership - Research Paper Example The Resource Person chosen as a subject for discussion in this paper is the Managing Director of CPI Outsourcing. He is one of the pioneers of the company who built it from a small start-up company to a leading outsource company. II. Job and Leadership Style The job of the Managing Director entails the managing of the company in its daily operation. In a way, he acts like a General Manager because he sees to it that all departments functions according to the desired performance desired by the company. He also ensures that under no circumstance, should the company be late in its service delivery to its client. He also ensures that their accuracy is always maintained because this is what gives the company a competitive edge for their client to source their attendance monitoring and payroll. With regard to leadership style, the Resource Speaker strives to become a transformational leader; a leader that inspires people in the organization to be at their best and to become leaders themsel ves (Tichy & Devanna, 1990). According to him, while the company has very strict processes and metrices that need to be followed, doing the job itself for the sake of complying to these processes and metrices will not suffice for the over-all growth and competitiveness of the company. According to him, people in the organization should inherently be doing their best. Quality should not just be enforced by processes and metrices the but by the culture of an organization. Because from there, quality, timeliness and competitiveness will just naturally follow. Such, he stresses, how important it is to inspire people. He said that â€Å"I am more of the inspiring leader than that of a punitive one.† III. Exercising Power in the Organization Power, or the ability to get something done through other people the way you wanted them is a capability inherent in leadership (Schermerhorn et al, 2004). According to the Resource Person, power should be prudently exercised within an organiza tion. It should be used to achieve the over-all objective of an organization and whenever possible, it should be used to better the welfare of employees. He said that his personal belief about power is that it should be used to empower people in an organization. Because by having a shared sense of power to change things, the organization in general will have a better capacity not only to hurdle challenges but to better itself that could contribute to its long-term growth. IV. Personal Traits and Behaviors According to the Resource Person, as a leader in an organization where people looks up to him for direction and guidance, such it is imperative that he should be mindful of his demeanor and behavior that it should not undermine his ascendancy as a leader. He stressed that this is important because â€Å"if you lose your credibility to the point that people will not believe nor follow you, then that’s it, you’re already done as a leader. If you stay long enough, you w ill not only undermine yourself but the organization as well.† He said that to be able to inspire people to be at their best, it is important that his own traits and behaviors will also be inspiring. He said that though he has certain flaws, but he always strive to be better. According to him, leadership is not just about being high in the organization’

Tatget market Essay Example | Topics and Well Written Essays - 250 words

Tatget market - Essay Example The segments anticipated rationale into demanding for the services is based on scientific findings that physical exercise enhances memory potentials, a factor that the segment needs in their jobs. The segment’s ability to pay for the proposed services also identifies their potential demand towards better health because of the scientific knowledge that physical activity prevents and help in managing many chronic diseases such as diabetes and cardio vascular complications (Neeser 1-4). Women are another target segment for the business because of their interest in body weight that can be met through the gym and through juices and proteins from the bar. The segment is a significant target because of its members’ sensitivity to their weight that prompts them to solutions in the proposed business’ products. Though they are likely to be financed and even be influenced into the gym by their parents, children are another segment with interest in the gym for enhanced cogni tive development (Claritas

Quantitative Research Methods- The Influence of Accent on Person Essay

Quantitative Research Methods- The Influence of Accent on Person Perception - Essay Example Design Questionnaire rating scale was used to conduct the experiment. It gave the participants a guide of what should have been evaluated based on the recorded instruction. Accent is the independent variable, while Competence, and Social Attractiveness ratings are the dependent variables. Methods The experiment was participated by ___ people. They were selected through ____. The participants were asked to listen to a voice recording, and afterwards they rated what they have heard according to the questionnaire given. The influence of accent in a person’s perception had been the topic of many Psychologists, and the results varied from various experiments conducted in England. â€Å"Lambert (1967) has shown in many cultures that regional dialect is a significant cue in assessing personality from voices† (Giles 1971:280). On the other hand, Strongman & Woosley were able to mention that â€Å"Many experiments have demonstrated that personality cannot be judged reliably by just listening to a voice (cf. Kramer, 1963)† (1967:164). â€Å"Most investigations in this field have been concerned with a comparison majority and minority groups. They invariably find that both types of group hold common stereotypes; pro-majority and anti-minority (e.g. Lambert et al., 1960 with English and French Canadians; Steckler, 1957 with Whites and Negroes; Adelson, 1953 with Gentiles and Jews.)† (1967:164). â€Å"Many impression-formation researchers turned their attention to the mental representations that people formed from the information they acquired about a person, and how they later used these representations both to recall this information and to judge the person it describes† (Budesheim et al. 1992:4). According to Reid and Wyer Jr. â€Å"†¦it takes into account the impact of stereotypes at several different stages of information processing, from the initial attention to and interpretation of information about a person to the generation of an overt response. Moreover, it

Ethics Assignment Example | Topics and Well Written Essays - 250 words - 1

Ethics - Assignment Example These are complex theories because nothing is white or black but has shades of grey. Thus killing for extortion is wrong but killing in self defense is right. Interestingly in a civil society, law and ethics often clash because while law deals with the wrong doings of people, it also reserves its judgment on the evidences of those acts, ethics primarily relies on the intangible guidelines of good and bad actions which are universally accepted. Thus, what could be legally wrong could also be construed as ethically correct behavior. For example, in some places, euthanasia is legal but many think that it is ethically wrong because killing in any form is wrong. In the contemporary environment of advancing technology and globalization, ethical consideration in personal and professional lives has become important because technology has provided people with strong tool to exploit others. Piracy and plagiarism are unlawful and unethical activities that have become easy with internet. Hence, accountability of actions and responsible behavior that takes into account the interests of others is highly desirable ethical conduct. (words: 270)

Individual written analysis of case Essay Example | Topics and Well Written Essays - 1000 words

Individual written analysis of case - Essay Example In order to generate superior value for patients, Cleveland had evaluated the requirements of the patients in the first place, restructured the organisation in order to fulfil those requirements and developed information technology (IT) system (Porter and Teisberg 1-23). Critical Components of Cleveland’s Overall Strategy. According to the case provided, the three critical components of Cleveland’s overall strategy include innovation, culture and growth. Cleveland has made innovation in several areas like medical services. A few of its innovation comprise establishing world first heart transplant by implanting artificial heart and developing first computerised information registry on cardiac diagnosis among others. Furthermore, Cleveland remained much committed towards maintaining excellent team culture with outstanding administrative and interactive abilities (Porter and Teisberg 1-23). Where Cleveland Clinic Made Most Progress? Most of the progress of Cleveland was concentrated on the area of health system, organisational structure, patient satisfaction and information technology. In order to enhance the health system, Dr. Cosgrove, the CEO of the Clinic has started to rationalise the healthcare services across the system. The objective was to deliver appropriate care at the right place for each patient. As a part of rationalisation, several activities were undertaken, for example, obstetrics were shifted to community hospitals and psychiatry facilities were focused on one community area among others. Furthermore, Cleveland also improved the health system by increasing constancy and incorporation of care paths and by developing a common medical recoding system (Porter and Teisberg 1-23). Specially mentioning, the organisational structure of Cleveland has also improved considerably. In the year 2007, Dr. Cosgrove has reorganised every healthcare

Why does the middle east is important to obama Essay

Why does the middle east is important to obama - Essay Example This became evident in 2007 when a plutonium-producing reactor of Syria in cooperation with North Korea, was discovered. Israel released photographic evidence of the said partnership leading to the raid of the nuclear reactor in Deir ez-Zor region and the dismissal of a terrorism attempt (Blackwill and Slocombe). Israel is skillful in making aerial systems, armored vehicle protection, and short-range rockets defenses, and robotics. It has been known as a world leader when it comes to developing devices and techniques for force protection (Blackwill and Slocombe). Because of the unifying goal of both countries to eliminate terrorism and nuclear proliferation, Israel shares its assets to United States which on the other hand, finances Israel’s projects and endeavors. In this case, the role of Obama’s partnership with the Israelis is to further develop missiles which would help him protect his forces and allies and span its influence over Europe, Middle East, and Persian Gulf (Blackwill and Slocombe). In all of these involvements, Obama does not only interestingly gain the assets of Israel but a possible underlying reason for this involvement is for him to expand its power over Middle East. This is evident in Michael Oren’s book, â€Å"Power, Faith, and Fantasy†. He stated, As an explanation to this, Oren mentioned about Jefferson and the May 1787 Articles of Confederation. In the meeting that followed, Americans felt a great threat from the kingdoms of Middle East countries. They stated, As a result of this, America waged wars all intended for Middle East. By imposing wars and force, America gained power over its greatest enemy – the Middle East countries and thus worry less about this threat (Oren). United States’ gaining of power and influence becomes more convincing when Obama expressed his interest in the oil industry of Middle East in his speech in

Historical Theology Essay Example for Free

Historical Theology Essay I. Introduction: As I said in my first Reflection Paper, my knowledge and exposure to Christianity has been somewhat limited. Throughout my life I have been a person who wanted to know â€Å"Why† and have factual proof to support my thoughts and ideas. I have chosen Historical Theology and Fulfilled Prophecy as my two topics. By reading about Historical Theology I am developing a better understanding of some of the essential points of Christian Doctrine. Fulfilled Prophesies provide definitive proof to give my beliefs in Christianity and the Bible a solid foundation. I plan on using both to develop as a knowledgeable and responsible Christian. Since my knowledge of these two topics is in its infancy and I must always keep in mind to crawl before walking and walk before running. II. Part One: Historical Theology a. Historical Theology is described as the study of the development and history of Christian doctrine. While closely related to Historical Theology, Church History should remain separate from Historical Theology. Historical Theology records changes in doctrine that led to divisions and movements within church and Church History is the record of the divisions and movements. b. Luke gives us the Biblical Foundation for Theological History. He began by recording his account of â€Å"all that Jesus began to do and to teach† (Acts 1:1). The book of Acts is the account of what Jesus continued to do and teach through his church. Acts 28:30-31 conclude with, â€Å"For two whole years Paul stayed there in his own rented house and welcomed all who came to see him. He proclaimed the kingdom of God and taught about the Lord Jesus Christ—with all boldness and without hindrance!† c. While not one of my deepest thoughts, I’ve often wondered why there were so many different churches all claiming to be the one true path to the end goal of heaven. As I progress in my readings of Church History, I am awed by the impact relatively small revisions in doctrine have upon Church History and Historical Theology. A change in wording or different interpretation of a word, phrase or paragraph resulted in â€Å"A new and improved version.† I welcome and value the benefits of the church community, but since becoming a â€Å"Christian† the desire to belong to the right church doesn’t have the same strength as my desire need for salvation. III. Part Two: Fulfilled Prophecy a. The Bible is the Word of God and provides our path to salvation. Fulfilled prophecy provides positive and unerring proof of the validity and accuracy of the Bible. However, while I believe this, there are those who don’t. They use false arguments such as, man wrote the bible and since man is fallible how can the Bible be the Word of God? I have found references that agree there are about 2,500 prophecies of which nearly 2,000 have been fulfilled. That’s 2,000 prophecies fulfilled without error. Man can never achieve a perfect completion rate. A perfect completion rate is God’s territory. The prophecies that remain unfulfilled occur in the future. b. There are two examples of Biblical Foundation that apply to Fulfilled prophecy I’d like to use. First, Moses in Deuteronomy 18:21-22 sets the test for a true prophet. A true prophet’s predictions are 100 percent accurate. No errors. Second, in 700 B.C. Micah predicted the birthplace of the Messiah. (M icah 5:2). That’s an astounding feat. Of all the births that occurred in all the known cities, towns and lands in 700 years it is simply astounding that he predicted Bethlehem as Christ’s birthplace. c. Fulfilled Prophecy has been helpful to my Christian education and growth. People with greater Biblical knowledge and understanding than me have said the Bible is error free. I use internet the to find information about Biblical prophecies and am interested and intrigued by what I find. Muslims, Hindus, Buddhists and other religious sects all may have written or oral guidance. None of them have, nor will they ever have, the fulfilled prophecies and promise of the Bible. Satan and his helpers have made prophecies. Unlike those in the bible, they are not detailed, but filled with generalities, may fit several situations and never 100 percent correct. Satan’s prophecies exclude a call for repentance, one of the key components in our path to salvation. IV. Conclusion: Inexperience and unfamiliarity with the Bible makes me avoid participating in discussions with the more skilled or better Biblically educated. Rather than participate verbally, I actively listen to identify points/events that I’m unfamiliar with or don’t understand. I research these points/events in order to try and better understand them. Studying Historical Theology helps me understand the history behind the doctrine. I believe the Bible is the Word of God and provides our path to salvation. A Biblical prophecy must contain evidence of divine inspiration. That is the prophecy must contain information the prophet could not have known or been aware of under normal circumstances in effect at the time of the prophecy. Fulfilled Prophecy is an essential element in the argument that the Bible is the Word of God. For me I believe God breathed the Word. That is it. No debate and no argument.

The Ritz Carlton Hotel Company In Jamaica Tourism Essay

The Ritz Carlton Hotel Company In Jamaica Tourism Essay Introduction Executive Summary: Ritz Carlton was founded by Mr. Cesar Ritz who initially worked in finest Hotels and restaurants in Paris. He owned grand Hotel Ritz and within one year he expanded wings in London and opened Hotel Carlton which became Ritz Carlton Hotel Company. He believed in excellent personalized services which satisfied the discerning guest. Ritz Carlton expanded to North America and ownership changed during 1983 to Johnson Company. During 1983 1987 Ritz Carlton expanded domestically and internationally under new ownership.  [i]   During 1997 Marriott International purchased Ritz Carlton and by 2000 it became primarily a management company operating 38 Hotels and resorts worldwide with minority stake in 10 properties and outright ownership of 3 hotels. The company used to obtain management contracts for new hotels and resorts around the world. Over the years hotel conglomerate won acclaimed for its services and had been awarded Best Hotel in Asia Pacific in the eight Business Traveler Asia / Pacific magazine Travel Awards Subscribe Survey and for two consecutive years Best Business Hotel in Malaysia. The Ritz Carlton Hotel Company for the first time now wants to open a hotel in historic Foggy Bottom district of Washington D C in Multi Use facility complex owned by Millennium Partners. The Hospitality Complex is 162 Luxury Condominiums, sports club, splash Spa, three restaurant, and 40,000 square feet of street -level restaurants and retail shops and 300-room hotel. Millennium partners founded in 1990 that set up high end luxury apartments and Lincoln square four building complex in New York was their first project and exhibited their future intensions. Millennium partners ended up in hotel business. In this case study Essence of Ritz-Carlton experience, the Ritz-Carlton selling, how the Ritz-Carlton creates Ladies and Gentlemen in only 7 days. Also McBride, Ritz-Carlton GM, to lengthen the amount of time spent on training hotel employees before hotel opening. McBride should consider a total overhaul of the hotel opening process. Products and Services Ritz-Carlton Hotel Company develops and Operates luxury hotels. Hotels are designed and identified to appeal to and suit the requirements of major customers including meeting event planners, Business travelers and leisure travelers. Ritz- Carlton set out to open any new hotel Ritz-Carlton including detailed analysis of site selection, new product and service development and feasibility study. The detailed analysis also includes target customers, their needs and expectations. The each hotel customized to meet local market demand. Innovation through make use of latest technology for enhancing customer satisfaction level Link restaurant services through internet KobaltExpress.com. It allows customers to decide menus ahead of time and also select the choice of table. Differential aesthetic look and best quality interior was few of the additional features. Core Values Business Model Following are the core values and Business model exist at Ritz Carlton: Core values: Trust, honesty, integrity and commitment. A great emphasizing on human resources, believes it important and biggest assets Foster work environment to fulfill individual aspirations Focus on Service but not sales Guest greets at Airport with mimosas and discount coupons on a silver tray Airport check in concierge Techno savvy to ensure customers needs satisfied Event Planners Ritz -Carlton managed properties for Millennium partners who were one of several hotel owners. Ritz Carlton charged management fees of 3% of total revenue besides wholly owned luxury hotels around the world. The customer segment was Independent travelers and Meeting Event planners. The key success indicators of hotel business were Average Daily Rate and Revenue per Available Room. Independent travelers were influenced through special services like providing discounting coupons at airports, created hotel room at airport and also introduced Technology Butler. The specialized services increased customer convenience and outpaced the competition. The nature of services is perishable and individual travelers are aiding in profitability. The event business / meeting business are growing and desirable for the sustainable profitability. The management contracts tend to meet needs of owners and operators. Quality at Ritz Carlton: Ritz Carlton has a great emphasizing on human resources. Robust HRM practices envisage right people for the right job and inducted to become perfect lady and gentleman. The total quality management philosophy began to permeate the organization. Company focused on new activities and measures including quality standards, continuous improvements for delivering better service quality. New programs designed to meet customer specific need and service quality indicators. The Quality policy believes in Exceeding Standards. Warm and sincere greeting, anticipation and compliances of guest needs and warm good bye are key service steps. Human resources at Ritz Carlton: Human resources is critical element in the process for understanding of the service to be delivered and priorities in doing so, are aligned closely with customers expectations and marketing communications by the organization. For managers, the service climate needs to support and reward employees in their efforts to deliver the service product reliably at the promised standard. The value creation for customer If the customer perceives quality of the service to be higher than the cost incurred, the customer receives value. The greater the difference between the quality of service and the cost, greater will be the satisfaction or dissatisfaction. Ritz Carlton turnover rate was 20% compared to hotel industry average rate of 100%. This exhibits how Ritz Carlton cares about their employees and viewed their employees as one of the important and biggest assets and has passion for the people. Ritz Carlton nurtured and maximizes talent of each individual. Through the extensive formal and informal training employee were prepared to meet current obligations and also higher responsibilities in future. Employees were also trained to meet futuristic obligations and encouraged to cross train and learn about many different aspects. Performance was not only criteria but also managed by the employees themselves. Employees monitoring their own performance and recognized for outstanding work. Staffing: To minimize failure in delivering services, key HRM practices like employee recruitment, selection and training focused and implemented. People having aptitude, talent and attitude to serve people, training schedule made sure to shape out staff for delivering exceptional services. The key of maintaining exceptional service standards was to keep high morale and motivation of each employee. Various tools were used to attract applicants for the various positions include visiting competitors restaurants, advertisement in news papers and visiting hospitality schools. Ritz Carlton job fair was organized for mass recruitment. Aspirants treated well including convenient reaching to destination of job fair, offering snacks and beverages, make them aware about organization. Service Oriented Approach of Ritz-Carlton The customer service oriented approach has three elements: For whom services and products created who will deliver and how will be delivered. Customer Value Customer relationships and customer loyalty Different communication and pricing strategies Assessment of customer satisfaction and complaints Making customer value more tangible People Role of employees in value creation Nature of competencies required to deliver services Empowerment of employees Reduction of stress Operations and Technology Designing processes to create value Design and location of facilities Role of technology Capacity management The Ritz Carlton having different value and philosophy in business which includes and they operate The Credo, The Motto, The Three Steps of Service, Service Values, the 6th Diamond the Employee Promise. The company is engage in the services oriented which have the unique characteristics for providing the services in order to meet the expectation of the customer. Some of the highlights have been captured depicted below:- Excellence in service not in Selling The Ritz-Carlton Philosophy states as they are not in the hotel business. The Ritz-Carlton is selling an experience, and experience that is based on excellence of service. As stated by Schulze, We are not in the hotel business. The hotel business is about selling rooms, selling food, selling the bar. We do those things incidentally, but our business is service. We charge for service. Our commitment to our customers is excellence in service. Their commitment to customers is excellence in service. Service is their profession. The total service oriented approach. The Credo The Ritz-Carlton Hotel is a place where the genuine care and comfort of guests is the highest mission. Pledge to provide the finest personal service and facilities for guests who will always enjoy a warm, relaxed, yet refined ambience. The Ritz-Carlton experience enlivens the senses, instills well-being, and fulfils even the unexpressed wishes and needs of guests. Motto At The Ritz-Carlton Hotel Company, L.L.C., We are Ladies and Gentlemen serving Ladies and Gentlemen. This motto exemplifies the anticipatory service provided by all staff members. Motto of the company, Employee commitment, The credo, employee promises and twenty basics are gold standards and success mantras. Gold standards reinforced on daily basis in order to build the habits of employees to deliver the highest level of services The three steps of service,- A warm and sincere greeting. Use the guests name. Anticipation and fulfillment of each guests needs Fond farewell give a warm good-bye and use the guests name. Service Values: Employees feel proud To Be Ritz-Carlton as they have opportunity to do following which gives them job satisfaction. The Ritz Carlton is known for service excellence and follow following principals to provide excellent service to their customers.. 1. Employee satisfaction. 2. Leadership involvement. 3. Determination, commitment, and accountability. 4. Attend to voice of the customers. 5. Two-way communication. 6. Freedom to act. 7. Employees as ambassadors. 8. Adapt service recovery model (L.A.S.T.: Listen, Apologize, Solve, and Thank You.) 9. Anticipate needs. 10. Scripting to convey the right message  [ii]   The 6th Diamond is Mystique, Emotional Engagement Functional , these all cared by Ritz- Carlton and known 6th Diamond. Employee Promises At The Ritz-Carlton Ladies and Gentlemen are the most important resource in service commitment to guests. By applying the principles of trust, honesty, respect, integrity and commitment, they nurture and maximize talent to the benefit of each individual and the company. The Ritz-Carlton fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton Mystique is strengthened.  [iii]   Creating Service Oriented culture through orientation Servitisation approach means bundling goods services and makes a integrated package. This approach more focus on associated services than product Four steps in creating servitisation approach:- Knowing your customers Organizing service delivery systems Making sure employees have appropriate skills Employing technology A services discipline is defined by the following main features: The benefits it offers to customers The need to integrate, manage and deliver processes The importance of establishing and maintaining relationships The Ritz-Carlton As a premium hotel whose utmost mission is to provide genuine care and comfort to guests, The Ritz-Carlton pledges to provide the finest personal service and facilities to the guests who will always enjoy a warm, relaxed yet refined ambience.And this objective can only be fulfilled by satisfied and engaged employees. The three goals of Ritz are financial results, customer satisfaction and employee satisfaction. These goals are not exclusive from each other. They are very closely interrelated. Without satisfied and engaged employees, there is no way to achieve excellent financial results and guest satisfaction. To ensure such high service standards, Management team look for people who will fit the existing culture and see the following qualities in the people. People who share the same values and purpose. People who care for and respect others. People who smile naturally. People who seek a long term relationship. People who have talent for the job Process of Ritz to create Ladies and Gentlemen in only 7 days The seven days countdown was formulated for hotel opening process which was refined during in the process of last several years , this was the new employees first encounter with hotel, which started exactly seven days before the grand opening of the hotel. The first two (2) days were devoted to orienting employees to the company culture and values. The next five days were devoted to more skills training and trial runs of service delivery. To ensure that employees are get aligned with organization mission and core values. Trainers from 23 nationalities The orientation process is slow and thorough, and ensures that the employees are aligned with the organizations mission and a great deal of focus is kept on the conveying the values of the organization. The trainers for the orientation program are gathered from 23 different countries, all considered the best of the best in their role within the organization. These trainers are responsible for ensuring that each employee is at the required level or standard in their specific job function at the hotel. Schulze addresses the new team by stating, You are not servants. We are not servants. Our profession is service. We are ladies and gentleman. We are ladies and gentleman and should be respected as such. He conveys a message of unity, a message of equality and team work during his address, and he again insists that We are ladies and gentleman serving ladies and gentleman, as per the Ritz Carlton motto. The Ritz-Carlton employed the Gold Standards to ensure this message was communicated effectively to all employees; the Gold Standard included The Credo, The Three Steps of Service, The Motto, The Employee Promise and the Twenty Basics to ensure employees were focused on the organizations values. Through continuous communication and brain storming session and directives from top to down level and intensive training, skill development and an aligned HRM strategy, within 7 days the Ritz-Carlton managed to create ladies and gentleman out of their employees. The steps for making Ladies and Gentleman Training and daily line-up: During the first two days employees were aware, trained and dipped into the culture and values of the organization and remaining five days devoted to specific skill training and trial runs of service delivery ensuring everything perfect and meeting service standards. The orientation process ensures aligns the worker with the mission of company and ensured service philosophy ingrained in all its employees, they ingrained the message that all employees are in the service business and not the hotel business. The executive team and Human Resources explain The Ritz-Carlton Credo, Employee Promise, and 12 Service Values. After that, they will receive 30 days of training from a certified trainer from the department. On Day 21, new employees are asked to give the management feedback on how they can improve their training program for future training and recertification. In addition, every employee gets a minimum of 130 hours of training every year, which spans training for his or her department, company culture, and language and computer skills. Day 365 is recognition of one year of loyal service and is an opportunity to reinforce the hotels culture. Every employee will also go through annual recertification after they pass written tests, role-play and interviews on culture and skill. Daily line-up is a daily briefing to reiterate the companys standard and convey important business messages. It takes place every morning in each department. While each department may conduct briefings differently, the message they convey is the same worldwide: they will talk about one of the 12 Service Values. Listening and communication: Communication is important and creates abundant opportunities to interact with employees beginning with the interview and continuing through monthly breakfast meetings and his daily rounds of the hotel: Human Resources also holds a monthly feedback session with randomly selected employees for 1 to 1.5 hours to discuss their concerns. Overall, every employee has one opportunity every year to speak with the General Manager or HR Director in private. In addition, the hotel conducts annual employee satisfaction surveys, and on an ongoing basis, collects opinions on employee issues and posts them in public areas identifying those responsible for solving them. The executive team then notes the number of issues solved and measures the satisfaction of the employees. Empowerment and continuous improvement: Employees are also encouraged to be innovative and creative when it comes to improving their jobs. Money is not the key motivator; employees are rewarded for improving the goals measured by guest satisfaction, financial performance and employee satisfaction at year-end. Employees are rewarded and recognized for their outstanding customer service.  [iv]   Information support: Through their numerous interactions with guests throughout their stay like check in, room service, and housekeeping, employees continuously record guest preferences and needs in Guest Preference Forms. Every night, such preferences and needs are entered into The Ritz-Carltons worldwide database Project Mystique, so whenever guests make a reservation at a Ritz-Carlton hotel, their needs and preferences are known and taken care of. Reward and recognition: At The Portman Ritz-Carlton, employees are recognized and rewarded both financially and non-financially. Mark DeCocinis believes if you want your people to be the best, you must pay them top market salaries. While money is not the key motivator, employees are rewarded for improving the goals measured by guest satisfaction, financial performance and employee satisfaction at year end. Employees are rewarded and recognized for their outstanding customer service. Every quarter, a Five-Star Employee Award is granted; with the winner receiving a five-night stay for two at a Ritz-Carlton anywhere in the world, along with round-trip tickets for two and US$500 allowance. At Ritz -Carlton human resources are very well planned they treat with hospitality. As per their President who says you are not servant. We are not servant. Our profession is service. We are ladies and gentleman, just as the guests are whom we respect as ladies and gentleman. If you impart such culture be sure you will create ladies and gentle to serve. Give the respect take the respect, which costs nothing only wins, the heart of the customer who is taking the service will have regards for the service provider. Employee orientation schedule Employee orientation is key part of the training and development process which introduces employees to the jobs, colleagues and organization. Researchers have found that formal orientation can achieve significant cost savings by reducing anxiety of new employees, fostering positive attitudes, job satisfaction and sense of commitment at the start of the employment relationship. The 7 day countdown was a Hallmark of Ritz Carltons well defined hotel opening process which synchronized all steps leading to the opening of a new hotel.  It was Ritz Carltons orientation process aimed at aligning the employee with the vision and mission of the organization. The 7 day orientation process was standardized and ensured that Ritz Carlton has the right employees to support its vision which was Excellent Personalized Service. The seven day countdown was a worldwide best practice for the organization but in our opinion McBride should lengthen the 7 day countdown because of the following reasons: Current difficulty faced in training new hires to meet the high expectation of Ritz Carltons standards in only 7 days. An increase in the training period would help employees understand their role in achieving the key success factors and creating the The Ritz Carlton Mystique. By lengthening the 7 day countdown the service could become flawless which in turn could help translate the 5% dissatisfied customers to satisfied customers. This would result in occupancy going up from 80% to 88% due to increase in satisfaction level translating to $300 million. Extending the 7 day countdown means investing in long standing excellence in areas such as employee orientation and customer oriented training resulting in increased customer engagement and satisfaction. Research on guest-spending patterns indicates that a four percent increase in customer engagement company-wide would generate an extra $40 million in incremental revenue. Employees morale is boosted as they are protected from feeling overwhelmed. A longer employee engagement would also mean further decrease in the annual turnover which stood at 18%. Adults by virtue of having lived longer accumulate greater volume, knowledge and mind-sets. It would help to have more time for the employees to o un-learn and learn new things. Continuous improvement was absolutely critical to keep the commitment to customer for excellence in service and extending the 7 day countdown would help the process. Would help thwart competition from The Four Seasons by offering flawless service which can be achieved by increasing the orientation period. Would help meet the expectations of the Millennium Partners about this hotel offering great great service which means it expected Service par excellence. Thus we believe that Ritz Carlton should therefore increase the length of the orientation to further ingrain service excellence in its new employees which will ensure higher productivity and foster competitiveness. An assessment of 7 days vs 14 days training program 50% occupancy revenue = $5,000,000 Cost of the 7 day training program = $10,00,000 (estimated) 80% occupancy revenue = $8,000,000 Cost of the 14 day training program = $20,00,000 (estimated) Benefit of the program = 3,000,000 Additional Cost = 1000,000 Return On Investment = 300% Every investment including investment for employee training associated with cost and benefit. The cost and benefit mean cost involved in training of employees, direct revenue benefit, intangible benefits. The increase / decrease training schedule also adversely / favorably impact. Ritz Carlton is well known name to the industry and known for service centric approach. Initial Occupancy may not affected by training period but message of customer care approach need to be ingrained. Local culture also affects the training schedule as behavior of individual employees need to framed up in line of the global approach. Change in hotel opening process Change is part of life. World scenario is becoming dynamic and industry is coming up with innovative products to lure customers. In order to stay ahead in competition, Ritz Carlton also need to think differently. The entire training module, customer expectancy needs overhaul of the hotel opening process. The defects need to eliminate within shortest time frame.. Additional training and development will increase the cost but it will build up confidence and set new industry bench mark. Ongoing operation is very different from the opening a new hotel. The opening hotel require two core competencies One is dealing with the development of the site. Human resource processes necessary to get the hotel up running. Ritz-Carlton regarded employees as the cornerstone of its exceptional service culture. The company understood that, as a service organization, the quality of its end product was only as good as the people providing it. Therefore it took care to see that it not only recruited the right kind of employees, but also provided them with the necessary inputs to enable them to provide exceptional service. Although Ritz-Carltons salaries were not significantly higher than those of other comparable organizations in the hospitality industry, the company was a preferred employer because of its organizational culture and the way it treated its employees. Ritz-Carltons organizational culture not only helped the company provide exemplary customer service, but also created an atmosphere where employees felt valued. It is difficult to train new hires to meet the high expectation of the Ritz Carlton service standards in only seven days, but it worked in Ritz Carlton. Training should not be longer which will not be cost effective in the short span of the time. The employees already working should be given chance to in the second opening millennium to avoid taking risk at the opening itself. Recruitment should be done for the Ritz Carlton not for the millennium because the employee can be transferred as per the requirement. The employees of the Millennium partners can be taken for the opening, as the partners employees will feel proud to work jointly as a team. This will give opportunity to the partners employee who knows the brand fame of the Ritz Carlton by giving the Ritz Carlton basics. Ritz-Carlton management takes the following four steps to ensure that employees maintain the companys high standards for quality and service Excellence, as articulated in the Gold Standards: (i) rigorous employee selection process, (ii) employee orientation, (iii) employee training certification, and (iv) continuous coaching. Conclusion: The service industry is becoming more competitive. Global aspirations and technological innovations are challenges for the industry. Customers are loyal to the services rather than company. The services need to revisit and provide latest offers. Worlds best organizations believe in beating their own standards and developing innovating products to serve and win customer hearts. 100 % employee pride Joy, Zero customer difficulty and 100% customer loyalty are performance criteria of performance excellence set by Ritz Carlton Hotels. The road map created for performance excellence through strategic planning, leadership, Human resources, Processes Systems, customer focus, information analysis finally business results. Employees groomed and equipped to exceed (Not meet) customer requirements. Regular updating training needs, deliverance evaluation, PDCA (Plan, Do Check, Act) and Z- back approach; unlearning learning approach aided in meeting industry challenges.